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Privacy Policy – Mobile Application
Effective Date: January 2, 2026
Golden Angel Snow Removal (“we,” “us,” or “our”) is committed to protecting the privacy of users who access our services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use the Golden Angel workforce mobile application (the “App”).
The App is intended for use by authorized employees and contractors of service companies that use the platform. Please read this Privacy Policy carefully. If you do not agree with its terms, please do not use the App.
1. Information We Collect
We collect information solely to support workforce management, job assignment, navigation, and operational reporting. We do not collect personal information for advertising or marketing purposes.
Mobile Application Data
User Identifiers
We collect internal user identifiers and account-related information to manage access to the App. User accounts are created and managed by organization administrators. This data is linked to the user’s identity for operational and security purposes.
Precise Location Data
We collect precise location data while the App is in use to:
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Calculate estimated arrival times for assigned jobs
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Provide navigation and routing to job locations
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Verify presence at a service location for proof of service
Location data is used strictly for app functionality and operational purposes.
Photos and Videos (User Content)
The App accesses the device camera only to allow users to capture and upload job-related documentation, such as before-and-after photos of completed work. These images are securely stored and linked to the associated job record.
2. How We Use Information
We use collected data solely for internal business and operational purposes, including:
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Assigning and managing jobs
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Facilitating navigation to service locations
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Verifying job completion and service quality
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Operational reporting, payroll accuracy, and client billing
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Safety and workforce coordination during active shifts
We do not use personal data for:
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Advertising or marketing
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Tracking across other apps or websites
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Data brokerage or resale
We do not use personal data for tracking purposes as defined by Apple, including cross-app or cross-website tracking.
3. Disclosure of Information
We do not sell or rent personal data. Information may be shared only in the following limited cases:
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Service Providers: Trusted third-party providers (such as cloud hosting or mapping services) that support app functionality and are contractually obligated to protect the data.
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Legal Requirements: When required by law or valid legal process.
4. Data Security
We implement appropriate technical and organizational measures to protect personal data, including encrypted data transmission (TLS/SSL) and secure storage environments. While we take reasonable steps to safeguard information, no system can be guaranteed to be completely secure.
5. Data Retention
We retain personal and operational data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations. Data is deleted or anonymized when no longer needed.
6. Children’s Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
7. User Rights and Data Requests
Users may request access to, correction of, or deletion of their personal data by contacting us using the details below. Requests are handled in accordance with applicable data protection laws.
8. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Golden Angel Home Services LTD
4838 Richard Rd SW, Suite 300
Calgary, AB T3E 6L1
Canada
📧 Email: info@goldenangel.co
📞 Phone: +1 403-383-8228